We ask our patients to please review our policies prior to service and contact us if you have any questions regarding our payment, insurance, financing, or emergency services.

Payment

Dental care is provided on a fee-for-service basis with payment due at the time of service. (Patients with insurance coverage, please refer to the next section regarding payment policies.) We accept cash, personal check or major credit card (Visa, MasterCard, Discover). We also offer the option to arrange financing for services through Care Credit.

Insurance

We are not a Preferred Provider of any insurance company plan, and do not accept any HMO’S, DMO’S or discount dental plans.

If you have dental insurance coverage, the plan must allow you to see any dentist (out-of-network doctor) that you select. Please remember that benefits coverage is a legal agreement between you and your insurance company. Our office is not involved in that agreement and your dental treatment is determined by your oral health, not your insurance company’s reimbursement schedule. For the most accurate information regarding your insurance benefits, please contact your insurance provider. At your request, we will submit a pre-estimate to your insurance company before any major work (i.e. crowns, bridges, and partial dentures) is initiated.

Dental insurance plans are designed to share in the cost of most dental treatments. Therefore, many dental procedure fees will require partial payment directly from you. You may pay at the time of service the estimated portion not covered by insurance and be billed for any remaining balance that your insurance does not pay.  As a courtesy, we will submit initial claim forms and supporting documentation for you. If an insurance company refuses our request for payment within 60 days of filing, you will be sent a statement for any balance and will then need to seek reimbursement directly from your insurance company.

Walmart and Schreiber Food employees with Delta Dental insurance are required to pay in full at the time of service.  We will file your claim as usual, but Delta Dental will reimburse you directly as stipulated in its agreements with Walmart and Schreiber Foods. Please direct any questions regarding this restriction to Walmart, Schreiber Foods or Delta Dental.

Emergencies and Weekend Emergencies

Appointment times are available every day during normal business hours for new and existing patients with dental emergencies. Only established patients who experience an after hours or weekend dental emergency involving swelling, infection, accident or pain will be seen. Only true dental emergencies will be attended to on the weekend. All after hours treatment may be subject to an after hours fee.